The Granite List Live

Live at the SIIA 2022 Engage Conference, we have our special guest Susan Euteneuer, General Counsel and Chief Compliance Officer at Oxford Risk Management Group. Host Sally Pace asked Susan what people should be looking for when considering a captive. Susan says that first they focus on the formation and operation is in a compliant manner. Oxfod does this by guiding their clients to carefully document their file so there's a lot that goes into make sure the file is built up so that regulators can review it and do a thorough vetting and can approve yoru captive.  Oxford is able to offer an AM Best A-Rated insurance product.  Susan talked about one of their new programs they started offering in the past year, their Limited Lines Program. She says, "...that is particularly to address these hard market challenges around certain business auto coverages, directors and officers, certain property coverages, really expanding that offering with some great clients and great strategic partners."

The Oxford Risk Management Group is the leading provider of captive insurance services. 

Live at the SIIA 2022 Engage Conference, we have our special guest Lindsay Harris, President, and CEO of Healthcare Management Administrators (HMA). They are backed by Cambia Health Solutions giving them access to the blue network across the country. HMA has been a member and partner of SIAA for over 20 years. She attended to focus on learning more about transparency, settlement process and resolution processes to see what is new in these areas that she can take back to benefit their clients.

Sally asked Lindsay her take on where the industry is, she says, " I think our industry's been in a state of flux and change for a long time, and I think that's going to continue. First, I would say I think increasingly what we're seeing is the industry is no longer about pain claims and just being a partner in that regard. Increasingly, we have to do more and engage numbers earlier in their healthcare journey to affect change and helping them to make the best choices in their healthcare. (this is done by) Helping them to find the best places so that they can get the best outcome possible for themselves, as well as really ensure that the plans that we're administering are sustainable financially long term."

Live at the SIIA 2022 Engage Conference, we have our host Sally Pace from The Granite List Live with our special guest Brian Olsen, Client Advisor at Sterling Seacrest Pritchard.

Live at the SIIA 2022 Engage Conference, we have our host Sally Pace from The Granite List Live with our special guest Keith Hodges, Sales Analyst at Health Plans, Inc.

Live at the SIIA 2022 Engage Conference, we have our host Sally Pace from The Granite List Live with our special guest Jeb Dunkelberger, CEO of Promise Health Plan.

Live at the SIIA 2022 Engage Conference, we have our special guest Wendy Dine, Associate Director at Strategic Risk Solutions. They have been members of the Captive Insurance Committee within the SIIA for years. This has allowed her to help their sector of the industry and bring those companies together to really help control employer costs and to make sure that caps were being used properly as well. 

Strategic Risk Solutions has a very rich Learning Center on their website. Wendy says, "It's always changing and we want to make sure that we continue to make sure to keep them abreast of everything that is going on in the marketplace." Their goal in the group stop loss space is bringing consultants into the loop and really making sure that they understand what they're doing with their build of a group for their clients because they really have to educate their clients. She continues, "And I want to make sure that they understand every element of the group captive so that they're educated and knowledgeable and can share that properly because there is risk and reward but you have to understand how the program mechanics work."

Live at the SIIA 2022 Engage Conference, we have our host Sally Pace from The Granite List Live with our special guest Max Harmon, Sales Account Executive at Imagine360.

Live at the SIIA 2022 Engage Conference, we have our special guest Cassie Bachman, Managing Director of Operations and Legal from Elevate Risk Solutions, LLC. 

Sally asked Cassie to explain what her role is at Elevate Risk Solutions. She talked about a specific client as an example, "For example, we have a client that manufactures concrete on a global scale. So I get to go and look and say, okay, what can we do to help them with their P&L? 

To help their profit and loss, we help them set up a captive. Then we also give them recommendations and ideas for things like medical stock loss, and workman's comp, which you can't do in a captive for various reasons but you can with a fronting company. Just things like that to help them. And they are so appreciative because their risk management is a big focus. And so it's exciting to go and a sense of joy and say, 'Okay, you're doing all of this. Let's see about these things. How do they help you?' So that's where I use my legal experience for various clients, for operations. I get to talk to all of the members of my company, and I like to know what they're doing. Finance, risk management, administration. And I try to help everyone tie together. So operationally, we have meetings, we have team meetings, and we touch base. Let's see, Hey, you're doing this with this client, but I'm doing this. We should know what we're doing at the same time. So I love people and I love working with people and I love my team. So helping all of them work together is great.

Cassie is also in a special group at SIIA. She leads the SIIA Future Leaders group. Members of the group are under 40 and are passionate about mentoring. Sally told her how exciting it is to watch this group reinvigorating the industry - the self-funded space. Cassie says, "What we wanna do is pool all of our knowledge and resources and help each other and be there for each other. So 20 or 30 years, you're gonna see so and so that you met at the future leaders and maybe you're doing business with them or maybe spot them in a room, and you feel less alone at a conference. Our goal is to make everyone feel welcome if they're of a certain age there."

Live at the SIIA 2022 Engage Conference, we have our special guest Rob Gelb, CEO of Valenz Health. Rob tells us, "Valenz assists employers in identifying and accessing high quality care at a reasonable cost for their employee members and their dependents. In 2019, they launched what they called an ecosystem, which in the market that's what we were going to talk about in this episode of The Granite List LIve. Valenz is a healthcare ecosystem optimization platform.

Rob also talked about their ties to SIIA and why they have become a diamond sponsor. Sally asked him to talk about that relationship. Rob says, "Mike Ferguson, he's become a friend. Mike is an innovator, he's a listener, he's a creator, he's a collaborator. He's a person who brings people together. We saw that in 2019, and so 2020 we went all in and became a Diamond member. We've been a diamond member since. We continue to invest heavily in SIIA and the opportunities and the partnerships and the collaborative approaches that exist from that, I sit on the Diamond member board and that's truly exciting to me. 

Like-minded professionals who are really trying to make good and do good in this self-insurance face. They've been just a tremendous advocate and partner for us. They've allowed us to bring our brand to market and bring it to life and bring visibility to it along the way. We meet so many friendships and so many partnerships. It's really been exciting. Listen to the rest of this episode

What happens when you combine a full-service TPA, centers of excellence, and navigation through those centers? The combination affords employers the highest quality care with a wraparound of some of the most efficient cost containment solutions available. In this episode Bob McCollins, Vice President of Sales for Edison Health Solutions, joins the show to talk with Leigh and Sally about Edison Health Solutions' approach to providing the best possible health care to their clients as a burgeoning third-party administrator in the industry. 

To learn more about how Edison conquers these issues in their pursuit of the best solution for the patient, listen as "Bald Guy" Bob McCollins breaks it all down.  

Want to dig deeper into the services Edison provides?  Check out Edison Health Solutions: https://www.edisonehs.com/